Privacy Policy

We use the collected information to:

• Create and manage your account
• Process transactions and payments
• Facilitate communication between buyers and sellers
• Provide customer support and resolve disputes
• Send order confirmations and delivery updates
• Improve our platform and user experience
• Detect and prevent fraud or unauthorized activities
• Comply with legal obligations and enforce our Terms
• Send marketing communications (with your consent)
• Analyze usage patterns and generate insights

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive information
• Secure payment processing through PCI-compliant gateways
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Firewalls and intrusion detection systems
• Employee training on data protection practices

While we strive to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your password and account credentials.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic platform functionality (login, cart, security)
• Performance Cookies: Help us understand how users interact with the platform
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant ads (with your consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit platform functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing emails or promotional communications
• Restriction: Request limitation on how we process your data

To exercise these rights, contact us at privacy@mawashimandi.com. We will respond within 30 days.

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure platform security

After account deletion, we retain some information (transaction records, communications) for legal compliance purposes for up to 7 years. Anonymized data may be retained indefinitely for analytics.

Our platform may contain links to third-party websites or services (payment gateways, social media, etc.). We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party services before providing your information. This Privacy Policy applies only to mawashimandi.

mawashimandi is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it immediately.

If you believe a child has provided information to us, please contact us at privacy@mawashimandi.com.

mawashimandi operates in Pakistan. Your information is primarily stored and processed within Pakistan. Some service providers may process data in other countries.

By using our platform, you consent to the transfer of your information to Pakistan and other countries where our service providers operate, which may have different data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification.

The "Last Updated" date at the top indicates when this policy was last revised. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: