Privacy Policy
Last updated: January 24, 2025
Introduction
MawashiMandi.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for buying and selling livestock in Pakistan.
Information We Collect
Personal Information
- Name, email address, and phone number
- Delivery addresses and location information
- CNIC (Computerized National Identity Card) for seller verification
- Bank account details for payment processing
- Business information for registered sellers
Transaction Information
- Purchase history and order details
- Payment transaction records
- Communication between buyers and sellers
- Reviews and ratings
Technical Information
- IP address and browser type
- Device information and operating system
- Cookies and usage data
- Location data (with your consent)
How We Use Your Information
- To facilitate livestock transactions between buyers and sellers
- To process payments and manage your account
- To verify seller identities and prevent fraud
- To communicate with you about orders, updates, and promotions
- To improve our services and user experience
- To comply with legal obligations and resolve disputes
- To provide customer support and respond to inquiries
Information Sharing
We may share your information with:
- Other Users: Buyers and sellers need certain information to complete transactions
- Payment Processors: JazzCash, EasyPaisa, and banks for payment processing
- Delivery Partners: To facilitate livestock delivery
- Legal Authorities: When required by law or to protect our rights
- Service Providers: Third parties who help operate our platform
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure password hashing and storage
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure payment gateway integration
Your Rights
You have the right to:
- Access and review your personal information
- Update or correct your account details
- Request deletion of your account (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of your data
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for tax and legal compliance. You can request account deletion, but some data may be retained for legal purposes.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Email: support@mawashimandi.com
Phone: +447448890799
Address: Lahore, Punjab, Pakistan